RITA 2018 Walk-in Assistance

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RITA 2018 TAX SEASON TAXPAYER ASSISTANCE

The Regional Income Tax Agency (RITA) invites all taxpayers who are required to file a municipal income tax return for any RITA municipality to attend a free Taxpayer Assistance Event.  Agents will be on-site to answer questions and assist with RITA municipal income tax return preparation.  To receive assistance please bring with you all necessary tax documentation, including the following:
W-2 Forms from all employers, and any W-2G Forms and 1099-MISC Forms
Federal Form 1040, Federal Schedules C, E & F, Federal forms K-1, 2106 (if applicable)
Addresses and dates for each location in which you resided during 2017

TAXPAYER ASSISTANCE DATES AND HOURS AT Brecksville RITA OFFICE
Brecksville Office
10107 Brecksville Road
Brecksville, OH  44141
Mon - Fri 8 am to 5 pm

Extended Hours:
Starting March 10th
Saturdays from 9 am to Noon

April 9th through April 17th
Mon. April 9th - Wed. April 11th
8 am to 6 pm
Thur. April 12th - Tue. April 17th
8 am to 7 pm

CUSTOMER SERVICE PHONE HOURS
2018 TAX SEASON
Customer service agents are available to help answer taxpayer questions and provide assistance by calling toll-free at 1-800-860-7482.  Agents are available Monday through Friday from 8 am until 5 pm.

Extended Call Center Hours for 2018 Tax Season will begin on
Saturday, March 10th.

March 10th through April 5th
Saturdays from 9 am until Noon
Mondays and Thursdays 8 am until 6 pm
 
April 7th through April 17th
Saturday, April 7th
9 am - Noon
Monday, April 9th
8 am - 6 pm
Tuesday, April 10th
8 am - 6 pm
Wednesday, April 11th
8 am - 6 pm
Thursday, April 12th
8 am - 7 pm
Friday, April 13th
8 am - 7 pm
Saturday, April 14th
9 am - Noon
Monday, April 16th
8 am - 7 pm
Tuesday, April 17th
8 am - 7 pm